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Smart Links · Everyone

What are deep links and app opening?

App opening attempts to take a visitor into a supported app rather than leaving them in a browser.

Last reviewed October 10, 2026

Where to find this

  1. Sidebar
  2. Smart Links
  3. Create Link
Open Create Link

Step by step

  1. Use a supported destination

    Open Smart Links → Create Link and paste a destination URL from the app or platform you want to open.

  2. Review the target app

    The form detects many platforms from the URL. Check the target-app selection and change it if the detected app is wrong.

  3. Create the short URL

    Select Create Smart Link and copy the resulting short URL rather than the original destination.

  4. Test both outcomes

    Open the short URL on a phone with the target app installed, then in a browser or device without it. App opening depends on device and platform behavior; the web destination is the fallback.

Good to know

App behavior depends on the visitor's device, installed apps, and platform rules.

View all Smart Links

Still need help?

Create a support ticket and keep the conversation in one place.

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